Cancellation policy
RATE WITH INSURANCE
Take advantage of the coverage of this insured rate. Book and travel safely for you and your companions. Includes reimbursement for vacations not taken and trip cancellation expenses. (* The reasons for cancellation and exclusion are indicated in the policy) Check all the conditions at: https://flexmyroom.com/public/arag/551991900_es.pdf
IT INCLUDES:
- Medical and health care, up to € 3,000
- Dental expenses, up to € 250
- Repatriation or medical transport of the wounded or sick
- Repatriation or transportation of the other insured
- Displacement of a relative or companion in case of hospitalization
- Living expenses of the displaced relative or companion in case of hospitalization, up to € 500 (€ 50 x 10 days)
- Living expenses of the non-displaced relative or companion in case of hospitalization, up to € 1,500 (€ 100 x 15 days)
- Convalescence at the hotel, up to € 1,500 (€ 100 x 15 days)
- Repatriation or transportation of the deceased insured
- Early return due to the death of a relative
- Early return due to hospitalization of a relative
- Early return due to a serious loss at the home or professional premises of the insured
- Loss of services contracted and not enjoyed as a result of hospitalization
- Professional chauffeur delivery
- Medical teleconsultation service
- Travel cancellation costs, up to € 500 (See cancellation reasons in the policy conditions)
- Refund holidays not enjoyed, up to € 3,000
CANCELLATION
Reservations with the Travel Insurance Rate are associated with cancellation insurance and travel assistance. Check all the conditions at https://flexmyroom.com/public/arag/551991900_es.pdf
The amount of the first night will be charged at the time of booking. The refund of this amount in case of justified cancellation, will be made through the ARAG insurance company.
The refund of the prepaid amount is not allowed if the reason for cancellation is not included in the general conditions of the policy.
Refund of the prepaid amount is not allowed in case of no-show at the hotel (no show)
The Client may cancel his reservation until the day of arrival.
The Client may modify his reservation up to 24 hours before the day of arrival. (As long as the hotel allows it)
For any cancellation / modification they will have to contact the hotel.
Check-in from 14:00
Check-out before 12:00
COVID19 standards and measures:
FAQs: To review our frequently asked questions section please click here